Business Excellence is understanding overall organizational involvement is needed to achieve success for the organization. It focuses on (1) How Senior Management exhibits effective Leadership, (2) How Strategy of the organization is developed & deployed, (3) How Information Technology is used for competitive advantage (4) How processes are flexibly designed using IT and to meet basic operations management, (5) How effectively human resource is designed, (6) How partners (including suppliers) are participate in organizational success and (7) Business Results as outcome of six efforts.

The courses designed by us are to develop expertise in mentioned six areas. We have designed courses by benchmarking business excellence models viz. Malcolm Baldridge National Quality Award (Indian equivalent - Ramakrishna Bajaj National Quality Award), European Foundation Quality Medal (Indian equivalent - CII Exim Bank Award) and Deming Award.

Business Excellence Expert Certification Course

The course is designed to develop expertise in business excellence models viz Malcolm Baldridge (India - RBNQA), EFQM (India - CII Exim Bank Award) and Deming Award Criteria.

TQM Expert Certification Course

The course is designed to develop expertise in various aspects of Total Quality Management covering Policy Deployment, Employee Involvement, Daily Work Management etc.